Privacy Policy

Last Updated: September 29, 2026

Introduction

Lunar-moss respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you book a coaching session or contact us, we may collect:

• Full name
• Email address
• Company name
• Professional role and responsibilities
• Information you provide in pre-session assessments

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages viewed and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our coaching services
• Process session bookings and send confirmations
• Communicate with you about your sessions and send follow-up materials
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (e.g., video conferencing platforms, email services)
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lunar-moss
427 Wellington Street West, Suite 305
Toronto, Ontario M5V 1E7
Canada
Email: [email protected]